Terms of use

These terms apply when you use the LEVILUX website and order products from us.

Your photos

You keep all rights to the photos you upload. By uploading, you confirm you have the right to print them and give us permission to reproduce them solely to fulfil your order.

Orders and payment

Prices are shown in US dollars. Your order is confirmed once payment is completed. Because every tile is made to order, we can only cancel before production starts.

Shipping

Delivery estimates are not guaranteed. If a package is lost or arrives damaged, contact us within 30 days of the expected delivery date.

Satisfaction guarantee

If you’re not happy with a tile, contact us within 30 days of delivery and we’ll reprint it or refund you.